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Business model and AI platform

From a requirements list
to a business model

The client wanted an internal tool to run their ERP instances. What emerged was a white-label platform with a licence model, including an AI agent with zero-data-retention architecture.

Vertriebsdienstleister, Frankfurt

6 weeks

to go-live

Zero

data retention at the model provider

The case

Where we started.

Situation

On the table was a requirements list for an internal tool: set up and run ERP instances for clients with less manual effort. A standard delivery project, both sides initially assumed.

Brief

We suggested stepping back before building: if this tool works, it is no longer an internal tool but a product. What is missing for it to be sellable?

Approach

What we did.

White-label platform instead of an in-house tool

The architecture was designed as multi-tenant from the start, so the client can offer the platform under their own brand to their own clients.

AI platform agent with a human approval step

Natural language in, an execution plan out, then human approval, only then execution. That approval step is what makes it safe to let an agent near production systems.

GDPR architecture, not a GDPR chapter

Zero data retention at the model provider, masking of personal data before model access, a complete DPA chain, restore tests under Art. 32 GDPR. Data protection as an architectural decision, not a paragraph added at the end.

Licence model with contribution margin calculation

SaaS licence model including a per-client contribution margin calculation. That meant it was clear before the first contract at what point the platform would pay for itself.
Results

What we delivered.

  • An internal tool became a sellable platform product
  • Six weeks from requirements list to go-live
  • AI agent with human approval before every action
  • Zero-data-retention architecture with a complete DPA chain
  • Per-client contribution margin calculation as the basis for pricing
We came with a requirements list and left with a business model. The fact that both came from the same people who then built it was the real difference.
Management · Sales services provider, Frankfurt
Technology used
  • Odoo
  • Python
  • PostgreSQL
  • Docker
  • LLM-Integration

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